| Company: | TRC Staffing Services |
| Base Pay: | $16.00 - $20.00 /Hour |
| Other Pay: | |
| Employee Type: | Full-Time |
| Industry: | Internet - ECommerce Call Center / SSO / BPO Computer Software |
| Manages Others: | Not Specified |
| Job Type: | Customer Service Design Media - Journalism - Newspaper |
| Required Education: | 2 Year Degree |
| Required Experience: | At least 1 year(s) |
| Required Travel: | Not Specified |
| Relocation Covered: | Not Specified |
| Reference ID: | QCC |
| Location: | Charleston, SC Map it!) |
| Contact: | Laura Brown |
| Phone: | Not Available |
| Email: | Send Email Now |
| Fax: | 803-779-3033 |
JOB REQUIREMENTS
Job Responsibilities:
Support the Creative Coordination team with the fulfillment of Creative services
Provide quality checks on all returned files from designers and full formatters
Managing workflow using a wide variety of software systems
Demonstrates clear and polite written and oral communication.
Demonstrates timely, accurate and professional customer service.
Demonstrates appropriate sense of urgency for service levels. Accountable for service level agreements defined for customer interaction.
Basic Qualifications
• 1+ years Graphic Arts or Design related experience
• Associate’s Degree and 1+ years customer service experience
• Working knowledge of Adobe Creative Suite
• Working knowledge of Microsoft Office Applications
• Ability to work weekends and overtime as required
Preferred Qualifications
• Bachelors Degree is preferred
• 2+ years of Graphic Arts or Design related experience
• Experience working with outsource/3rd Party Vendors
• Aptitude to quickly learn new systems and software
• Ability to multi-task & prioritize, with strong organizational and follow-up skills
• Excellent oral and written communication skills
Company Overview
Our Client is the leader in manufacture on-demand self publishing services for authors, musicians, filmmakers, publishers, film studios, and music labels. If you'd like to help us build a great self-publishing and manufacturing on-demand company, this is your chance to help make history in a rapidly-growing fast-paced environment. We are looking for a dynamic, organized individual to join our Services team as a Creative Services Coordinator in our Charleston, SC location.
Position Overview
This position reports to the Project Team Manager. The primary goal of the team is to provide members with a personalized experience and quality products.
A Creative Services Quality Check Coordinator is responsible for working with a large volume of customers to fulfill products and services utilizing outsourced designers, formatters, and sometimes performing work internally when needed. In a fun and fast-paced environment, this position requires communication with internal and external customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions. The CSQCC will work closely with the Creative Services Coordinators and other internal teams to ensure that a quality product is delivered timely and accurately. The chosen candidate must have a strong work ethic, the ability to deal with ambiguity, and a desire to succeed and be a team player. This person must have a strong grasp of design, understanding technical and creative aspects of graphic design and video production.
Our Client is the leader in manufacture on-demand self publishing services for authors, musicians, filmmakers, publishers, film studios, and music labels. If you'd like to help us build a great self-publishing and manufacturing on-demand company, this is your chance to help make history in a rapidly-growing fast-paced environment. We are looking for a dynamic, organized individual to join our Services team as a Creative Services Coordinator in our Charleston, SC location.
Position Overview
This position reports to the Project Team Manager. The primary goal of the team is to provide members with a personalized experience and quality products.
A Creative Services Quality Check Coordinator is responsible for working with a large volume of customers to fulfill products and services utilizing outsourced designers, formatters, and sometimes performing work internally when needed. In a fun and fast-paced environment, this position requires communication with internal and external customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions. The CSQCC will work closely with the Creative Services Coordinators and other internal teams to ensure that a quality product is delivered timely and accurately. The chosen candidate must have a strong work ethic, the ability to deal with ambiguity, and a desire to succeed and be a team player. This person must have a strong grasp of design, understanding technical and creative aspects of graphic design and video production.
